How to take and provide a screenshot

Чем мы можем помочь?

Important! When creating a screenshot for sending to the tech support chat, send the entire image. Do not truncate browser settings, page path, taskbar in Windows operating system in the image. The indicated areas may contain information needed to solve your problem.

To make a screenshot, press the Print Screen button.

Print Screen on keyboard

Then, open Paint application and press CTRL + V keyboard shortcut.

editing a screenshot in Paint

To save the image, click File and Save as in the upper left corner and select PNG format.

saving a screenshot in Paint

To send the image to the technical support chat, click the Clip icon in the lower right corner.

upload file to support chat

You can also use CTRL + V shortcut to send the screenshot to the telegram support chat: @UnicraftBot

Автор статьи

Анна Мосеева

Руководитель отдела методологии Unicraft и главный эксперт компании по разработке корпоративных курсов. Превращает знания в понятные, практичные и эффективные обучающие программы.

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